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Terms That Keep Your Account Running Smoothly

Every account on leon288 operates under these terms — they define what you can do, how payments are handled through DANA, OVO, and GoPay, and what happens when something needs resolving.

Account ConductPayment TermsDispute ProcessWallet RulesAccess & Eligibility
leon288 Terms That Keep Your Account Running Smoothly
REACH OUR TEAM

How to Contact Us About These Terms

If any part of these terms raises a question — about your account status, a transaction held for review, or how a specific rule applies to your situation — our support team is the right place to start. Reach out through live chat inside your account, or use the contact channels below. We handle terms-related queries separately from general gameplay questions so they get the right attention.

Team online

Live Chat

Open the chat icon from inside your logged-in account. Terms and account queries are routed to the compliance-aware support team.

Email Support

Send a detailed message to our support address for written records of your query. Useful for disputes or formal account review requests.

Account Help Centre

The Help Centre inside your account covers common terms questions with step-by-step explanations for payment conduct and account rules.

HOW WE HANDLE YOUR DATA

Account Security and What We Keep on Record

Your account data — including transaction records for DANA, OVO, and GoPay payments — is retained in line with our data retention schedule and applicable local requirements. We do not share personal account data with third parties outside of payment processing and legally required disclosures. You can request a summary of the data we hold on your account by contacting support in writing; we aim to respond within the timeframe local regulations require.

Data Retention

Transaction records and account activity logs are kept for the period required by applicable regulations. You may request access to your records via written support contact.

Account Security

Your account is protected by password authentication and optional OTP verification. We never ask for your full password through chat or email — report any such request immediately.

Cookie Use

We use session cookies to keep your lobby state across mobile and desktop. Functional cookies are required for account access; analytics cookies can be declined in your browser settings.

Requesting Changes

To update registered details or request account data correction, contact support with your account ID and the change needed. Identity verification will be required before any changes are applied.

Common Questions About Our Terms

These are the questions we get most often from accounts in Indonesia. If yours isn't here, live chat is the fastest way to get a specific answer tied to your account.

Yes, we update terms when platform operations or local regulations require it. We notify you through your registered contact before material changes take effect — check your account messages regularly.

No. Payments must come from a wallet registered in your own name. Third-party transfers are flagged, held for review, and returned. Using your own verified DANA, OVO, or GoPay account avoids this entirely.

Contact support via live chat with your GoPay transaction reference. The team checks the receiving account and matches your transfer record, usually resolving it within the same session.

Send a written request through our email support channel with your account ID. We verify your identity first, then provide a data summary within the timeframe required under applicable local rules.

Access depends on local law and is only available where permitted in eligible regions. We recommend confirming that use is lawful in your location before opening an account or making any deposit.

Contact live chat immediately and ask for an account security hold. The team will lock new sessions while the review happens and walk you through resetting your credentials and verifying recent transactions.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.